Terms and Conditions

Welcome to Lil Sky Creations! By using our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

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1. Payment Methods and Security

Payment Methods

• We accept major credit cards, debit cards, and payment platforms, including Visa, MasterCard, American Express, and PayPal.

• We also accept pay later types such as Affirm, Afterpay, and Klarna.

• All payments must be made in full at the time of purchase. Orders will not be processed until payment is successfully completed.
   

Secure Payments

• Your payment security is our top priority. We utilize a robust SSL (Secure Socket Layer) certificate to encrypt all payment and sensitive information during checkout.

• This ensures that your payment data remains private and protected from unauthorized access.
   

2. Privacy and Data Collection
 

Data Collection

When you interact with our website, we may collect and store the following information:

• Email Address: If you subscribe to our newsletter or marketing communications, we retain your email to send updates, promotions, and product announcements.

• Checkout Information: During the purchase process, we securely store your first and last name, shipping address, and contact information to fulfill your order.
   

Data Usage and Security

• We do not sell or share your personal information with third parties for marketing purposes.

• Your data is stored securely, and we take all reasonable precautions to protect it from breaches or unauthorized access.
   

For more details, please review our Privacy Policy.
 

3. Customer Care
 

Processing and Response Time

• Our team is committed to providing exceptional customer service. We aim to respond to all inquiries within 48-72 hours of receipt.

• For urgent matters, please email us directly at lilskycreations@gmail.com.
   

Support for Your Orders

• If you experience any issues with your order, such as damaged or missing items, please contact us within 7 days of receiving your order.

• We’re here to resolve your concerns promptly and ensure your satisfaction.
   

Additional Notes

• Custom or personalized items require additional production time. Refer to product descriptions for specific timelines.

• Your feedback is valuable to us. Let us know how we can make your shopping experience even better!
   

By shopping with Lil Sky Creations, you agree to these terms and conditions. Thank you for choosing us for your handcrafted designs!