Shipping & Returns
Shipping Policy
At Lil Sky Creations, we take great care in handling the shipping of our hand-crafted items. We ensure that our shipping methods are reliable, our packaging is secure, and the costs are transparent. Our goal is to build trust with our customers, ensuring their loyalty to our brand.
We understand the importance of communicating our shipping policy clearly. We want our customers to be well-informed about how their orders will be delivered. Our straightforward language aims to make the shipping process seamless and trustworthy.
We are dedicated to providing an exceptional shipping experience, and we welcome any feedback to help us improve.
Return & Exchange Policy
Customer satisfaction is our priority at Lil Sky Creations. In the event that a customer wishes to return or exchange a product, we have a clear and simple policy in place. We want our customers to feel confident in their purchases and know that they can trust us to address any concerns.
Our return and exchange policy is designed to provide guidance to customers who may have changed their minds about a purchase or are dissatisfied with a product. We believe that having a transparent policy fosters trust and reassures our customers that their satisfaction is important to us.
We are committed to ensuring that our customers have a positive experience with Lil Sky Creations, and we are always ready to assist with any questions or issues.
Return Policy:
Please email us at lilskycreations@gmail.com should you need to return a product, if you meet the following requirements.
1. We accept returns within 7 days of receiving product as long as the product is unused.
2. Product return shipping is at the expense of the customer.
3. Refund will be provided to the customer within 5-7 days of receiving the return package.
4. We do not accept exchanges.
5. We do not accept returns for products that have been used or beyond 7 days of receiving it.
6. There is no re-stocking fee or penalty for accepted returns.
All products as inspected prior to shipping by store owner to ensure quality is impeccable.